The following information is provided to assist you should you be involved in a loss. Nothing contained within this material should be construed as providing legal advice nor does it imply that coverage will be afforded. Every claim submitted will be evaluated based on the facts of the loss and the applicable policy of insurance.
FIRE LOSSES
  • Contact the Police and Fire Department immediately
  • Do not enter a damaged building unless police or fire officials have declared it safe to do so
  • Do not alter the condition of the property before it is inspected by the insurance adjuster. However, if possible and safe to do so, you can make emergency repairs to prevent further damage. Please document any emergency service bills
  • If possible, separate and inventory damaged property from undamaged property
  • Do not dispose of damaged property until our investigation has been completed
  • Document your damages with photos, video, inventory lists and financial documentation (ie: receipts, bills, cancelled checks, etc.)
  • Report the claim to claims@global-indemnity.com as soon as possible
  • DKI is a national Property Restoration vendor who can provide 24/7 emergency services for your convenience. Go to www.disasterkleenup.com for immediate service
WATER LOSSES
  • Make sure the property is safe. If you are unsure, contact local law enforcement officials
  • Do not alter the condition of the property before it is inspected by the insurance adjuster. However, if possible and safe to do so, you can make emergency repairs to prevent further damage to leaking roofs or pipes. Please document any emergency service bills
  • If possible, separate and inventory damaged property from undamaged property
  • Do not dispose of damaged property until our investigation has been completed
  • Document your damages with photos, video, inventory lists and financial documentation (ie: receipts, bills, cancelled checks, etc.)
  • Report the claim to claims@global-indemnity.com as soon as possible
  • DKI is a national Property Restoration vendor who can provide 24/7 emergency services for your convenience. Go to www.disasterkleenup.com for immediate service
WIND DAMAGE
  • Make sure the property is safe. If unsure, contact local law enforcement officials
  • Be sure trees, fences or antennas do not pose a danger to you or any other party
  • Prevent further loss. Be sure broken windows are repaired promptly and missing shingles or roof leaks are temporarily repaired to prevent further water loss
  • Report the claim to claims@global-indemnity.com as soon as possible
  • DKI is a national Property Restoration vendor who can provide 24/7 emergency services for your convenience. Go to www.disasterkleenup.com for immediate service
THEFT LOSS
  • Immediately report the theft to the police
  • Note the date and time of the theft as accurately as possible
  • Document your damages with photos, video, inventory lists and financial documentation of stolen or damaged items (ie: receipts, bills, cancelled checks, etc.)
  • Report the claim to claims@global-indemnity.com as soon as possible